Carpet Cleaning

Carpet Cleaning FAQs

Should you wait as long as possible before cleaning your carpet.

No. Clean them regularly!

Dirt is an abrasive – like sandpaper. Every time you step on the carpet, you grind dirt into your carpet fibers. This cuts your carpet, just as if you had used a knife, causing it to wear out faster. A dirty carpet will not last nearly as long as a clean carpet. And while vacuuming helps — by itself, it’s simply not enough.

Is the only reason to clean your carpet to get out dirt?

No. Outdoor air contains pollens, fungus, bacteria, air pollution and hundreds of other elements

When you and your family members come into your home, you carry pollens, bacteria and chemicals in your hair and on your skin, clothing and shoes. Not surprisingly, all those chemicals, pollens and bacteria wind up in your carpet. These elements can be especially impactful if you have allergies, asthma, emphysema, or other breathing problems

Are all carpet cleaning methods the same?

The most effective way to clean carpeting is with a hot-water unit mounted in a truck because it heats the water to a higher temperature and shoots the cleaning solution into the carpet at higher pressure. It’s the most powerful cleaning machine on the market and the only machine that thoroughly cleans your carpet and rids it of dirt, harmful bacteria, fungus, chemicals, pollens and tobacco residue.

Is good equipment simply enough to clean your carpets?

The best carpet cleaning companies are those that have been certified by the Institute of Inspection, Cleaning and Restoration Certification, known as the IICRC. A carpet cleaning company cannot buy this certification. The carpet cleaner must earn the certification through study, experience and the successful completion of formal, written examinations. Cleaners who are certified by the IICRC have, in effect, earned a degree in carpet cleaning.

Is the lowest priced company the one you should hire?

A professional carpet cleaner first provides best practices to cleaning your carpets and then prices the job or service accordingly. As a company we offer free estimates allowing you to interview us and the quality of our work. Once you meet us you will then understand the price/value of we provide.

You should be able to receive an exact price over the phone.

Accurate measurements must be conducted to acquire the square footage of the area to be cleaned. We use a measuring wheel to calculate the exact size and perform an estimate for free! Calculating the square footage combined with our quality of service insures clean carpets at a good price.

Armed with a little common-sense information, consumers can find a reputable cleaner the next time the carpet or the furniture needs some help.

• Ask friends and businesses for recommendations.
• Look for a company that has repeat customers.
• Ask what kind of training they receive. Ask if they are certified or members of a professional group. (Some groups to look for include the IICRC Referral Service, the United Carpet Cleaners Incorporated, Tri State Restorers & Specialists in Cleaning and Restoration
• Get a written estimate.
• Be suspicious if by-the-room prices are used without measuring.
• Ask about furniture moving charges.
• Be wary of mileage charges.
• Extra treatment, such as protector and deodorizer, cost more.
• Manner and appearance should be professional.
• Your questions should be answered completely and pleasantly.
• The cleaner must understand warranty requirements.
• Be sure equipment is better than a low-powered unit you could rent yourself.
• If steam cleaned, carpet should feel only slightly damp after cleaning and dry completely within 24 hours.
• Ask cleaner about the safety of chemicals used.
• Carpet should not suds if dampened after cleaning.